Our Flight Procedure Design service organization is based on the following pillars:

• Implementation of a Functional System to manage service provision, ensuring resources, qualified personnel, and accountability.
• Availability of qualified staff to carry out design and related functional system tasks.
• Guaranteeing that staff receive appropriate training, maintain competence in their assigned tasks, and receive periodic refresher training as required.
• Identifying and analysing potential changes affecting the functional system and proposing mitigating or corrective measures.
• Routine reviews of system effectiveness to propose improvements and, when applicable, implement monitoring and control mechanisms while keeping records updated.
• Promoting awareness and dissemination of lessons learned.
• Encouraging event reporting and reinforcing the non-punitive nature of investigations within a Just Culture framework, ensuring confidentiality of the reporter and all individuals involved.
• Applying any safety measures required by the competent authority.
• Striving for the highest performance standards to support the achievement of the highest levels of safety.
• Commitment to compliance with all applicable legislation, requirements, and standards, while considering best practices.
• Commitment to reviewing this policy to ensure its continued suitability.
• Providing appropriate resources to support effective activity development.

Navya’s organizational model is both demanding and flexible, consistently meeting client needs while ensuring environmental conservation in all activities.

"We deliver consultancy services in Air Navigation–Airspace Management, flight procedure design, construction and aeronautical infrastructure studies and projects, specialized aeronautical training, topography and Geographic Information Systems (GIS), and operations engineering for air operators."

This model has proven resilient in times of challenge and drives us to pursue new opportunities, with full involvement of employees and suppliers. 

Navya’s Policy is a foundation for establishing and annually reviewing quality and environmental objectives.

To achieve these goals, Management commits economic, technological, and human resources to ensure that the company’s organization, investment policy, new methods, and human resources remain focused on client satisfaction and environmental protection.

Management also guarantees environmental protection and commits to pollution prevention, proper waste management (whether generated internally or through suppliers), energy efficiency, noise evaluation and control, and responsible practices by subcontractors and vendors.

We are committed to complying with all other environmental requirements subscribed by the organization.

Our operating principles include:

• Achieving complete customer satisfaction.
• Building and maintaining a culture of quality and environmental respect across all employees.
• Promoting communication and cooperation with suppliers to ensure project involvement and contract compliance.
• Focusing efforts on continuous improvement of service quality and process efficiency, strengthening Navya’s adaptability and exceeding market expectations.
• Complying with all applicable regulations, both service-related and environmental, using them as a reference framework for quality and environmental objectives.
• Ensuring employees receive the necessary training, motivation, and technical resources for efficient performance.

This policy, aligned with our organization, is communicated, shared, and understood by staff, suppliers, subcontractors, clients, partners, and other stakeholders.